Gift cards
Sell gift cards from your booking page or the dashboard, track balances and redemptions, and redeem them at checkout.
Gift cards are revenue today for services later, and most of it booked by people who might never have found you otherwise.
Selling gift cards
Once payments are connected, your booking page gets a gift card option: buyers pick an amount, pay by card, and the recipient gets a gift card with a unique code.
You can also create a gift card yourself from the dashboard's Gift Cards page, useful for selling one in person or donating one to a raffle.
Tracking them
The dashboard's Gift Cards page lists every card with its balance and status (active, redeemed, expired), each card's redemption history, and your overall stats: how much has been sold and how much value is still outstanding.
Redeeming
When a client pays with a gift card, redeem it during dashboard checkout: enter the card's code and its balance comes off the total; any remainder is paid normally. Partial redemptions are fine: the leftover balance stays on the card for next time.
The gift card part and the rest of the payment are recorded together, as two separate payments on the appointment. If the gift card balance changed in the meantime (for example, it was used on another checkout), Mila stops and asks you to record the rest as cash or another method instead.
Refunding the gift card part puts that amount back on the gift card. Refunding the card part refunds the client's card as usual.
If applying a gift card says "This page is out of date", refresh the page and apply it again. The dashboard also moves onto a new version by itself when it's safe, for example when you switch pages, but never in the middle of a checkout.
Note: gift card redemption currently lives in the dashboard checkout, not the mobile app. If a client presents one and you're on your phone, run that checkout from the dashboard.
Clients can see their own gift cards and balances in the client portal.