Your policies page
Publish your business policies so clients see them before booking.
Late fees, arrival rules, foreign fills, redo windows — your policies only protect you if clients actually see them. Mila puts them on your booking page.
Set them up
- On the dashboard, go to Settings → Policies.
- Write your policies.
- Turn on Enable policies page.
Once enabled, your policies are visible to clients on your booking page — they can read them before they ever pick a time.
What to include
The classics that save arguments later:
- Cancellations & rescheduling — how much notice you need (align it with the cancellation window in your Booking Rules).
- Late arrivals — grace period, and what happens past it.
- No-shows — what it costs and whether a deposit is kept. See Deposits.
- Foreign fills — whether you fill work from other artists.
- Guests, kids, pets — whatever your space needs.
Policy vs. enforcement
The policies page is what clients agree to; your Booking Rules are what the software enforces (cancellation windows, cards on file, deposits). The strongest setup is both, saying the same thing.