Your policies page
Publish late fees, arrival rules and other policies on your booking page, so clients read them before they choose a time.
Late fees, arrival rules, foreign fills, redo windows: your policies only protect you if clients actually see them. Mila puts them on your booking page.
Set them up
- On the dashboard, go to Settings → Policies.
- Write your policies.
- Turn on Enable policies page.
Once enabled, your policies are visible to clients on your booking page, so they can read them before they ever pick a time.
What to include
The classics that save arguments later:
- Cancellations & rescheduling: how much notice you need (align it with the cancellation window in your Booking Rules).
- Late arrivals: grace period, and what happens past it.
- No-shows: what it costs and whether a deposit is kept. See Deposits.
- Foreign fills: whether you fill work from other artists.
- Guests, kids, pets: whatever your space needs.
Policy vs. enforcement
The policies page is what clients agree to; your Booking Rules are what the software enforces (cancellation windows, cards on file, deposits). The strongest setup is both, saying the same thing.