Your team and team sign-ins

Team is where you add the people who work with you. Each person gets a name and a calendar color, their own hours and services, and, if you like, their own sign-in to the Mila app.

Team shows once the team version is turned on for your account. If you don't see it and would like it, use Contact support in the Mila app (Me, then Help & support) or email support@milabook.com.

Where to find it

• On the Mila website dashboard (dashboard.milabook.com): click Team in the menu under Business, or click Settings, then Team.
• In the Mila app: tap Me, then Team under Team.

Add someone

1. On the Mila website dashboard, click Add someone. In the Mila app, tap Add.
2. Enter their Name. Add an Email if they'll get booking emails or sign in to the app.
3. Pick a Calendar color, or leave it and one is picked for you.
4. On the Mila website dashboard you can also add a short bio and specialties for your booking page, and a Commission percentage. In the Mila app, open the person afterwards and use Details for the commission. The Team report on Reports uses it to show what is owed. Leave it blank for no commission.

Do you take clients yourself? When Mila asks Do you take clients yourself?, choose Yes, add me so your own appointments have a name and a column like everyone else's. If you had appointments before you had a team, you're offered Assign all to me to put them on you in one go.

Hours and time off

Everyone starts on your business hours, and follows them when you change them.

• On the Mila website dashboard: on the person's card, click Hours. Change their days and times, or add time off.
• In the Mila app: tap the person, then Hours to Set their own hours, or Time off to Add time off. Go back to your business hours removes their own hours.

Clients can book someone only within their hours, and never during their time off.

Who does which services

A service with no one ticked can be booked with anyone on your team. Tick people to offer it with only them.

• On the Mila website dashboard: open a service on Services and use Who does this.
• In the Mila app: tap the person, then Services, and tick what they do. Or open a service and use Who does this.

Their own booking link

Each person has their own link to your booking page that shows only them. On the Mila website dashboard, click Copy link on their card and share it however you like.

Let them sign in to the Mila app

Switch on Can sign in to the app for someone with an email. Then ask them to:

1. Open the Mila app and tap Sign in as a team member on the sign-in screen.
2. Enter the email you have for them and tap Send code.
3. Enter the 6-digit code from the email (it lasts 10 minutes) and tap Sign in.

Send invite emails them these steps. Under the switch you can see whether they've signed in yet, and when they last used the app.

A team member sees only their own appointments and clients. In the Mila app they can:

• see their own schedule
• check a client in, from 30 minutes before the appointment
• record lash details, add a photo, and add a note to their client
• book their own clients for the services they do, at times they're free
• approve or decline their own booking requests, if you approve bookings

You check out and take payment. A team member can't add new clients; you add those.

Show client phone and email to your team decides whether team members see the phone number and email of their own clients. Off, they see names only.

Their notifications

Switch on Email them when they are booked, moved or cancelled to send those emails to the person's email. A team member signed in to the app also gets a push for their own new booking requests.

When someone leaves

Click or tap Deactivate. They can't sign in or be booked, and their past appointments stay, so you can still see who did them. They move to Deactivated, and Reactivate brings them back.

On your schedule

With a team, your schedule can color appointments by team member or by service, and the Day view on the Mila website dashboard has a column for each person. See Your schedule in the app.