Your notifications

Mila can tell you when something happens: a new booking, a cancellation, a deposit paid, a client due to rebook. You choose which ones you get, and how.

These are your own alerts. What your clients receive is set separately, in Client notifications. See Your booking link and A client didn't get a text or email.

In the Mila app: push and text

Tap Me, then Notifications under Account, then My notifications. Each alert has a Push switch and, where Mila can text it, a Text switch.

Bookings

• New booking: when a client books a new appointment.
• Appointment updated: when a booking is rescheduled or its details change.
• Cancellation: when a client cancels an appointment.
• New client: when someone books with you for the first time. Off, you get a New booking alert instead.
• Deposit paid: when a client pays a deposit you sent them.
• Payment received: when a client pays an invoice or payment link online.

Reminders

• 72 hours before, 24 hours before and 2 hours before each appointment.

Client activity

• Client due to rebook: when a regular is overdue for a fill.
• Intake form incomplete and Intake form completed.
• New review: when a client leaves you a review.
• Waitlist: when someone joins your waitlist, or a cancelled time fits someone on it.

From Mila

• Mila news and tips: new features and tips for your business, a few times a month. Notices about your account always come through.

Texts go to Your notification number, at the top of the screen.

New client, deposit paid, payment received, intake form completed, new review and waitlist alerts come by push only.

On the Mila website dashboard: texts

On the Mila website dashboard (dashboard.milabook.com), click Settings, then My notifications under Account. Here you choose the number your texts go to, and which alerts are texted to you. Switching one off stops the text and doesn't change push. Push has its own switches in the Mila app.

Tapping a notification

Tap a push and the Mila app opens the appointment, client or request it's about, even if the app was closed.

More than one device

Signed in on a phone and an iPad? Push alerts go to each of them. Signing out on one device stops alerts there only. A device you haven't opened Mila on for 90 days stops getting alerts until you open it again.

Not getting push alerts at all? Check that notifications for Mila are allowed in your iPhone's Settings app, under Notifications.

Booking requests

If you approve bookings, you get an email for each new request, plus a push and a text if you get those for new bookings.