Client profiles

Everything on a client's profile and what you can do from it.

Open any client from the Clients tab (or tap their name on an appointment) to see their profile. It's your one-stop view of that client.

What's on a profile

  • Contact actions — call, text, or email the client with one tap.
  • + New Appointment — book them without leaving the profile.
  • ✦ New Lash Consultation — run an AI lash consultation with their photo.
  • Card on file — add, replace, or remove a saved card for fast checkout. See Card on file.
  • Notes — your running notes about the client. See Notes and lash details.
  • Photos — their photo gallery (before/after, lash maps, references). See Client photos.
  • Appointment history — past and upcoming appointments, including cancellations and no-shows.
  • Saved consultations — past AI consultations you've saved for them.

On the dashboard

The dashboard's Clients section shows the same clients with their appointment history and lash records, plus larger-screen conveniences for browsing history.

A habit worth building

Glance at the profile before confirming a new booking: the history shows you no-show patterns, and the notes remind you of allergies, sensitivities, or preferences before the client is in the chair.