Clients

Client profiles

Everything on a client's profile and what you can do from it, in the mobile app and on the dashboard.

Open any client from the Clients tab (or tap their name on an appointment) to see their profile. It's your one-stop view of that client.

What's on a profile

  • Contact actions: call, text, or email the client with one tap.
  • + New Appointment: book them without leaving the profile.
  • ✦ New Lash Consultation: run a Lash Consultation with their photo.
  • Card on file: add, replace, or remove a saved card for fast checkout. See Card on file.
  • Notes: your running notes about the client. See Notes and lash details.
  • Photos: their photo gallery (before/after, lash maps, references). See Client photos.
  • Appointment history: past and upcoming appointments, including cancellations and no-shows.
  • Saved consultations: past Lash Consultations you've saved for them.

On the dashboard

The dashboard's Clients section shows the same clients with their appointment history and lash records, plus larger-screen conveniences for browsing history.

A habit worth building

Glance at the profile before confirming a new booking: the history shows you no-show patterns, and the notes remind you of allergies, sensitivities, or preferences before the client is in the chair.