Service add-ons

Add-ons are the "would you like fries with that" of your service menu: colored lashes, extra volume, a lash bath. They are optional extras a client can tack onto a service when they book.

Create add-ons

Edit the service (Me → Services in the app, or the dashboard's Services page) and manage its add-ons in the service form. Each add-on has a name, a price, and optionally extra duration.

How clients use them

When a client books that service on your booking page, they're offered its add-ons during the flow and can select any combination. The price and time adjust with what they pick, and their selections show on the appointment so you know what they're expecting.

Add or remove an add-on or a service after booking

In the app, open the appointment and tap Add service.

• If there are add-ons you can add, you'll see them first: the add-ons for every service on that appointment, each with its price and time. Tap one to add it.
• To add a whole service instead, say a brow lamination on a lash appointment, tap Add another service at the bottom of that list and pick from your full service menu.
• If there are no add-ons to add, Add service takes you straight to your service menu.

Either way, the appointment total goes up by the price and the appointment gets longer by the time, and your Google Calendar event moves with it if you've connected one. An added service keeps its own price and time (the appointment's discount doesn't apply to it), and its add-ons become available too.

The appointment shows each item with its price above the total, so you can see exactly what the total is made of. Checkout shows the same list.

Each add-on and added service has a Remove button, which takes its price and time back off. To remove an added service, remove its add-ons first.

A few things to know:

• If the extra time runs into your next appointment, the app tells you and asks before adding it.
• If the client already paid in full, adding something means a balance is owed again, which you collect at checkout.
• If removing something would leave the total below a deposit the client already paid, the app asks first, since you may owe the client the difference.
• Add-ons and services can't be changed after checkout, or on a cancelled or no-show appointment.
• The client isn't sent a message when you add or remove anything.

Add-ons and your calendar

An add-on with extra duration makes the whole appointment longer, and the slot search accounts for it: a 90-minute service with a 15-minute add-on needs a 105-minute opening.

Tips

• Price add-ons as upgrades, not apologies: small amounts that add up across a week.
• If everyone always picks a certain add-on, fold it into the service price instead; fewer choices means faster booking.